Conference Administrator - COE / Royal National Park
Division/Branch: Youthworks Conference Centres
Location: Royal National Park, NSW
Employment Type: Fixed Term, Part Time (24 hr week) until 13 December 2024
Closing date: As soon as position filled
Youthworks is seeking a Conference Administrator to join our Conference Centre team. Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.
About the role
To oversee the information flow between Christian Outdoor Education groups and Conference Centre stakeholders, so as to assist the delivery of COE bookings in a professional, helpful and timely manner.
Your responsibilities
Manage high quality guest-centered service that achieves a pleasant experience for guests and promotes Youthworks in a positive way
Manage guests requests and needs as per Youthworks practices and policies
Liaise with COE guests ensuring groups receive a high level of professionalism and customer service throughout the organizing period of their stay
Ensure all relevant information is entered into the Venue360 system
Work with those responsible for delivery of on the ground service to guest groups to ensure consistency in communication and service delivery
You will need to demonstrate
Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
Proficiency in using computer systems as well as a range of software applications, including Microsoft Word, Excel, Outlook, and databases
Well-developed written and verbal communication skills with a focus on providing strong customer service
A systematic and focused approach to tasks with a strong attention to detail
An ability to work with a wide range of staff to achieve effective outcomes
Strong customer service focus
Willingness to work within an Anglican organisation
What we would really like you to have
Personal Christian faith
Experience with CRM Software (Venue 360 in particular)
Hospitality experience and/or qualifications
Experience with planning and managing small to medium scale events
Additional Information
A current drivers licence and own transport is essential as there is no public transport anywhere near the Port Hacking Conference Centres.
How to apply
Obtain the Position Description.
Submit in writing a cover letter and resume by clicking 'APPLY NOW' below.
Additionally, please upload the completed Application Form when submitting your cover letter and resume.
Your application should address all selection criteria listed in the position description and include current qualifications, relevant professional experience and Christian ministry involvement. Please include a past employer and your current church minister as a referee.
Youthworks is committed to participating in the NSW Working with Children Checks program, and successful applicants must have a valid Working with Children Check ID number for paid employment before an offer of employment can be made. Persons who are ineligible need not apply.
General enquiries can be directed to humanresources@youthworks.net.
Only candidates with the right to work in Australia may apply for this position.
If your skills are a fit, you will be contacted by a member of our recruitment/HR team.
Applications cannot be processed until a completed application form is submitted.